What our clients say
Language Services Direct has been providing business language training to clients of all sizes and from many different sectors since 1991. We currently work extensively with government and public-sector organisations, providing large and highly tailored training programmes. Our corporate client list includes a wide range of market-leading companies in all major business sectors.
It is a testimony to the quality of our services that we have continued to supply language training to some of our clients for well over 10 years, after successfully retaining their business following competitive tenders and regular reviews.
To give a taste of the breadth of our work, a very small selection of clients we have worked with is presented below.
We are delighted to receive outstanding feedback on our services from learners and training specialists on a regular basis. A small sample of client reviews can be found below.
Language Services Direct have been supplying foreign language tutors to the MOD since 2009. Throughout their time with us, we have been impressed with their reactivity, attention to detail, flexibility and down-to-earth approach. They brought their extensive experience of dealing with the Foreign Office with them, and were quickly able to adapt to the MOD’s specialist requirements. They maintain an extensive database of qualified and experienced tutors, and ensure that they liaise effectively with our on-site Course Managers when quality-assuring these tutors whilst they are employed on MOD contracts. I have no hesitation in recommending LSD.
Defence Academy of the UK
Language Services Direct has been our language training provider for many years. The service we receive is excellent. This includes the quality of the training itself as well as the account management service, which is efficient, effective and professional.
Kimberly Baxter, Senior Learning & Organisational Development Manager, Warner Bros
(My trainer) is a fantastic teacher. Very patient and friendly … She goes beyond language training and teaches about the differences in culture too. Very useful information … Classes are very enjoyable, varied and focused … I am given an appropriate amount of homework.
Spanish language learner, multinational financial services company
I thoroughly enjoy working with (my trainer) and am finding that I am making progress with German much more effectively than when I have had lessons in the past … (I appreciate) working at a pace I'm comfortable with; the ability to go back over old ground and ask questions; (and) the variety, interest and practical value of what I'm learning. I also really enjoy the lessons.
German language learner, Munich Re, leading global insurance firm
I really enjoyed working with both (my trainers). They fully understood my requirements. They are very professional and easy to work with. I couldn’t have wished for better teachers.
French language learner, leading global financial services company
(E)xercises are based around real examples which I face at work, (providing a) link with the learning and the business.
German language learner, major automotive manufacturer
(My trainer) is an excellent teacher. Always very well prepared for classes, punctual and constantly ensuring that the class structure and outline was in line with my expectations. She ensured that the class was a mix of grammar, oral and aural and ensured there (was a) variety of materials used to keep it interesting.
Spanish language learner, global entertainment company
(My trainer) is a very patient and competent teacher with a thorough knowledge and flex(e)s her approach in lessons to suit my development / pressures at work … Lessons are very consistent and I enjoy the time spent talking generally as it promotes confidence to talk more naturally … (I value) the ability to refresh / revisit topics based on (my) requirements.
German language learner, major manufacturing company
(My trainer is) always on time and organised with a mix of learning materials. (She is) very friendly and patient! … The different activities (games, reading extracts, role-play etc) help to keep the lesson varied and interesting … (I value) gaining the confidence to use even a small amount of German on business trips (and) being able to understand more of the content during conference meetings and CAD reviews.
German language learner, major automotive company
Really enjoyed (my trainer’s) teaching style. He is clear, concise and always willing to deviate from the course book to explain some topics in more detail and context.
German language learner, Munich Re, leading global insurance firm
(E)very month when I travel to Germany I realise that I understand and can communicate a little better than the last time!
German language learner, major automotive manufacturer
(E)verything was perfect … (My trainer) always focused on my problems and adapted the content of the lesson(s) accordingly.
English language learner, large UK-based manufacturer
As always we find the service excellent … and all of our requests are dealt with in a prompt and effective manner.
Learning and Development Manager, leading global financial services company
The Language Clubs have worked really well and bought some unexpected results beyond staff learning the basics of French and Spanish. One or two of them have started to use their new-found skills at work which gives a really positive message to our international colleagues. They have proved to be a social forum as well, bringing staff together who don’t normally work with each other in an enjoyable and supportive environment. Other staff have supported the learners which helped to maintain the momentum between sessions. The trainers and office staff at LSD are all really helpful and responsive so organising the clubs has become very light touch. It’s great to have set something up which has kindled enthusiasm for learning – I highly recommend it!
Jill Hasler, Learning & Development Manager, Brooke – animal welfare charity
Improving (my) reading comprehension has helped me to read internal company emails written in German. Awareness of current affairs in Germany has helped me relate better to German colleagues.
German learner and senior executive, Munich Re, leading global insurance form
(My trainer) is highly professional and reliable and being a native speaker is extremely competent in the technicalities of the language … The oral side (of lessons) … helps with the practicalities of using my language skills on a day to day basis.
German language learner and senior executive, large UK-based manufacturer
I enjoy everything about the course in general and especially the teaching style of (my trainer). Extremely informative and fun.
Spanish language learner, Munich Re, leading global insurance firm
Language Services Direct provides a very large-scale language training programme in German and English across multiple UK sites. We are very satisfied with the high quality of both the language training and administrative services provided. The programme managers are very professional, communicate well, and ensure that all requests are dealt with in a timely and efficient way - and that the programme delivers the required results. The teachers are always excellent, work extremely hard and are very helpful. They tailor their approach and lessons to our specific requirements. The whole service is bespoke and meets our needs and objectives.
Training specialist, large UK-based manufacturing company
(My trainer) is a very good teacher, who is adaptive and balances the course between revision and new material. (He) also provides insight into German culture - this (aids) understanding (of) some vocabulary and helps (bring) words to mind.
German language learner, Munich Re, leading global insurance firm
(My trainer) has exceeded all my expectations, she completely understands my learning needs and styles and has tailored the learning format perfectly for me … I appreciate how she pushes me to be better but manages my expectations when I am disappointed with my performance. (My trainer) is a REAL teacher - I even look forward to the 7am lessons! … I started German lessons because I needed to and now I wish to continue because I want to, this is all credit to (my trainer). She is an out and out professional with a passion for teaching which is clearly visible in every lesson. As you can tell by now, my respect for (her) puts her alongside my most influential and revered tutors from my past.
German language learner, major automotive company
(My teacher) was great! He's easy to work with, encouraging, and patient. He was always available to answer any questions I had and he taught me a lot in such a short period of time, including grammar, spoken and written conversation and vocabulary. He made me love English language. Certainly, knows the language and culture very well. I recommend him to everybody looking study or improve their English.
Jenny Bovio, English language learner, Formech
To demonstrate how our courses positively impact on the language skills and business objectives of our learners, please review the case studies below.
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