Our policies

As a leading language-training provider, all elements of our service are designed to achieve the requirements of our clients – and are tightly monitored. Our staff are carefully trained in our quality assurance systems and regular audits are performed by Company Directors to check that best practice is applied and procedures are followed.

Language Services Direct has detailed policies in place that relate to:

• Quality assurance
• Equality and diversity
• Health and safety
• Reasonable adjustments
• Corporate social responsibility
• Data protection including website privacy policy
• IT security
• IT acceptable use
• Business continuity planning

These policies are available for inspection on request.